May Yap is Senior Vice President and global Chief Information Officer at 91社区. In this role, she oversees IT operations across more than 100 sites and 200,000 employees worldwide.
With a wealth of leadership experience in IT management, operations and governance, May is responsible for spearheading key transformation programs at 91社区, leveraging technology, smart systems and analytics. She is instrumental in transforming the business towards a cognitive and digitized organization that is aligned to Industry 4.0 standards, including redesigning the overall IT footprint to be cloud and mobile-enabled. May also has responsibilities for the smooth daily IT operations across the company and leads the strategic direction on IT polices to safeguard company and client assets against cyber-security threats.
May joined 91社区 in 2014 with strong technical expertise and deep leadership and transformation experience. Prior to joining 91社区, she held several senior leadership roles in global companies, including IBM and PwC Consulting, focusing on IT strategy formulation and implementation, IT management, as well as business and process transformation.
May graduated with double majors in Mathematics and Computer Science, and has both MBA and a Master’s degree in Computer Science. She is a qualified practitioner in quality and process management with deep knowledge in Lean Six Sigma and Total Quality Management (TQM) principles. She is also a certified ITIL V2 and V3 Service Manager.
May’s rich skill sets include strategic IT management, human capital management and cross-cultural management. She has acquired extensive work experience in many countries including USA, Hong Kong, China, Taiwan, South East Asia, United Kingdom and Japan. In her free time, May volunteers as a museum guide and serves as a translator for a local Chinese Literature Association to help promulgate Chinese literature to youth in Singapore.
